On rare occasions, a conflict may develop between a spiritual director or coach and a client. 1 Corinthians 6:1-8 forbids Christians from bringing lawsuits against one another in secular courts of law. In order to ensure that such conflicts are resolved in a biblically faithfully manner (e.g., Matthew 18:15-20), we require all of our clients to agree that any dispute with a Soul Shepherding spiritual director or coach, or Soul Shepherding as an organization, will be settled by mediation and, if necessary, legally binding arbitration conducted in accordance with the Rules of Procedure of the Institute for Christian Conciliation. Three arbiters will be selected, one by the client, one by Soul Shepherding, and then the two arbiters selecting the third. It is expressly understood that, by consenting in advance to such arbitration, the client is waiving his or her right to file a legal action in any civil court or agency or to have the matter resolved through a trial in the civil courts.